Delivery

At RSB Furniture, we are committed to providing a seamless and efficient shipping experience for our customers. Please take a moment to review our shipping policy to understand the details of how we handle the delivery of your furniture.

1. Processing Time:

Once your order is confirmed, our team will begin processing it immediately.

Processing typically takes 1-2 business days, during which time we ensure the accuracy of your order and prepare your furniture for shipment.

2. Shipping Time:

Our standard shipping time is up to 10 working days from the date of order confirmation.

Please note that shipping times may vary based on your location and other external factors beyond our control.

3. Shipping Methods:

We partner with reliable and reputable shipping carriers to ensure the safe and timely delivery of your bed.

You will receive a shipping confirmation email and can track the progress of your order on our website.

4. Delivery Areas:

We currently offer shipping within the UK. Some areas of the UK may incur additional charges.

5. Shipping Costs:

Shipping costs are calculated based on your location and the dimensions of the bed. You can view the shipping cost at the checkout before completing your purchase.

6. Delivery Process:

Our delivery team will contact you to schedule a delivery time.

Please ensure that someone is available to receive and sign for the delivery on the scheduled date.

7. Delivery Confirmation:

Upon delivery, please inspect the packaging for any visible damage before accepting the bed.

If there are any concerns about the condition of the product, note them on the delivery receipt and contact our customer service team within 48 hours.

8. Order Tracking:

Track the status of your order by using the provided tracking information in your shipping confirmation email or by logging into your account on our website.

9. Delays:

While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, natural disasters, or other external factors may cause delays. We appreciate your understanding in such situations.

10. Contact Information:

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at [email protected].

Thank you for choosing RSB Furniture. We appreciate your trust, and we are dedicated to ensuring your bed is delivered to you in the best possible condition and within a reasonable timeframe.